Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not, here are the details of our return policy:

  • Time frame: You have 14 days from receiving your order to make a return. We will be happy to assist you.
  • Condition of items: We only accept returns of clean, undamaged and unused items. If you are returning an item, please let us know the reason for the return.
  • Packaging: Please include all original packaging and labels when returning the item.
  • Scope: Returns are only possible for items purchased through our online store.

If you have any questions about returns, please do not hesitate to contact us at info@ofyr.swiss